Escon Primera (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our digital platforms, or submit your information through our enquiry forms.
By using our Website or providing your personal information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Your name, phone number, email address, city, and other contact details that you voluntarily provide when you enquire about Escon Primera, request a brochure, schedule a site visit, request pricing or project details, or submit an enquiry form.
Property & Enquiry Information:
Information regarding your property preferences, configuration requirements, budget range, preferred location, site-visit requirements, or other details you provide while communicating with us.
Technical Information:
IP address, browser type, operating system, device information, website activity, pages visited, referral source, and other technical information collected automatically through cookies, analytics tools, and similar technologies.
Communication Information:
Any information you voluntarily provide when you communicate with us through phone calls, emails, WhatsApp, website forms, social media, or other communication channels.
2. How We Use Your Information
We may use the information collected for the following purposes:
- To provide information about Escon Primera, including project features, configurations, amenities, pricing, location, and availability.
- To respond to your enquiries, requests, or feedback.
- To share brochures, floor plans, price details, and other requested project information.
- To schedule and coordinate site visits or appointments.
- To communicate with you regarding your enquiry and provide relevant project updates.
- To improve our Website, services, communication, and customer experience.
- To understand website usage and improve our digital platforms.
- To maintain records and comply with applicable legal, regulatory, or contractual requirements.
3. Sharing of Information
We respect the confidentiality of your personal information and do not sell or rent your personal information.
We may share your information only where reasonably necessary, including with:
Service Providers:
Trusted third-party service providers who assist us with website hosting, technology, CRM systems, communication, analytics, payment processing, or other operational requirements.
Project Sales & Support Teams:
Relevant personnel, representatives, or authorized channel partners may receive your enquiry details where necessary to respond to your property enquiry or coordinate a site visit.
Legal Authorities:
We may disclose information where required by applicable law, regulation, court order, legal process, or governmental authority.
4. Cookies and Tracking Technologies
Our Website may use cookies, pixels, analytics tools, and similar technologies to:
- Improve website functionality and browsing experience.
- Understand website traffic and visitor behaviour.
- Measure the effectiveness of our marketing campaigns.
- Improve our content, services, and user experience.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the Website.
5. Advertising and Lead Generation
We may use digital advertising and analytics platforms, such as Google Ads, Meta Ads, and other advertising technologies, to promote Escon Primera and understand the performance of our marketing campaigns.
Information submitted through enquiry forms may be used to respond to your enquiry and provide information relevant to your request.
We do not sell your personal information to third-party advertising companies.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, where legally applicable.
- Withdraw your consent to receive promotional communications.
- Object to or restrict certain processing of your information, where applicable.
To exercise any applicable rights or raise a privacy-related concern, you may contact us using the details provided below.
8. Third-Party Links
Our Website or digital communications may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, comply with legal obligations, or enforce our agreements and policies.
When personal information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other relevant factors.
Any changes will be published on this page, and the updated version will become effective upon posting.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Website: www.esconprimera.com
Email: contact@esconprojects.com
Phone: +919056035111